InBound

Our inbound services are mainly:

  • Citizen Information Office – 010
  • Costumer service – Contact Center
  • Costumer Welcome Service
  • Information, booking or sale of your product or service
  • Previous Appointments, Contests, Lots
  • Opening of insurance files, Real Estate Management
  • Costumers Loyalty
  • After-sale Service
  • Information Costumer Service
  • SMS Inbound
  • IVR / VRU. Intelligent Call-Center
  • Web Support
  • Help-Desk, first and second level
  • Training Personnel in Inbound techniques
  • Virtual Secretary